Snow caused transit delays Friday night for many commuters trying to get home on the Canada Line.
In a statement, TransLink says there were track issues between the Marine Drive station and Bridgeport.
— Bailey Nicholson (@bnicholsonCKNW) February 4, 2017
One commuter says that when she arrived at Marine Drive, over 100 people had to wait in the snow for a shuttle… for almost two hours.
“We were all told that there was a special bus to take us to Bridgeport – it never showed up. Then after that, there was a small bus.”
Phebe says when the bus did show up, people started to shove and yell at each other.
She says she was so cold, that she decided to jump on the bus going to the airport instead of waiting to go home to Tsawwassen.
“I jumped at the chance to go to the airport and be warm rather than standing some more in the snow.”
TransLink says service is resuming between Bridgeport and Marine Drive stations, but a shuttle bus will continue to run until crowds clear.
It’s recommending customers use the online Trip Planner and check the ‘Don’t Use SkyTrain’ option.
Social media havoc
Demand was so high that TransLink asked Twitter followers to call customer information rather than tweeting directly at its account.
Due to high Twitter volume, for bus information, please call Customer Information at 604-953-3333. ^MR
— TransLink BC (@TransLink) February 4, 2017
As of 9 p.m. Friday, TransLink said customers could expect delays of between one to two hours or more in most of Vancouver’s service.
People were quick to express their discontent on social media:
@TransLink two hours! Insane. And the snow's still coming down 🙂
— CP (@cp10777) February 4, 2017
@TransLink they have been waiting for a very long time for that bus. Any alternatives? Thank you for the reply.
— theteapixie (@theteapixie) February 4, 2017
— Kara Ardan (@KaraArdan) February 4, 2017
— Amanda Chow (@Amanda_Chow) February 4, 2017
— Gabi Jones (@Sharp_GiGi) February 4, 2017
@TransLink easy solution. "EVERY BUS IS LATE." There. Done.
— Crochetaddict (@thingleaderof5) February 4, 2017
With files from Michelle Morton