BC’s Privacy Commissioner is blasting the City of Vancouver for the way it handles Freedom of Information requests.
In a scathing report, Elizabeth Denham says an audit found shortcomings in almost every step of Vancouver’s FOI process, from receipt of the request, to record searches and timeliness of responses.
She says the breakdown in the system may discourage citizens from even attempting to access information to which they have a legal right.
The commissioner is recommending the city speed up processing, properly document steps, better train staff, and help those wanting information through the process.
For its part, the City of Vancouver say it will act on all 12 recommendations made by the Privacy Commissioner.
Despite being slammed, the city claims it is committed to transparency.
In a bid to show that, it’s making some changes including posting all completed FOI requests since January online, and some requests made prior to that.