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SO YOU WON SOMETHING! NOW WHAT?

Congratulations!! Your prize(s) can be picked up at the CKNW Studio, which is located at Suite 2000 – 700 West Georgia St. Vancouver. Here are the hours of operation:

Monday to Friday:                9am to 5pm
Saturday &Sunday:             CLOSED


You can also call us to confirm your prize is in at (604) 331-2711.

What should I bring?
Any form of government issued photo ID.

Can My Friend/Lover/Mother/Brother Pick Up My Prize?
Someone else can pick up your prize as long as they have a photocopy of your ID, and a note from you allowing them to collect your prize. Call promotions to set up the pick up before you send someone at (604) 331-2711. Some conditions may apply, ie: for grand prizes, trips or other large item giveaways you the winner may need to be present in order to pick it up.

When Can I Win Again?

90 Days…Let’s spread the love.

How Much Time Do I Have to Pick Up My Prize?
We’ll hold on to your prize for 30 days after the day you win or the date we call you to let you that the prize is in. If you can’t make it in within the 2 month time frame, please notify promotions and arrangements will be made to hold the prize for a wee bit longer. You will be notified about grand prize deadlines by our promo team. If it is concert tickets, no worries, we’ll hold on to them until the date of the show.

Can You Mail My Prize To Me?
Depending on what the prize is we can mail it to you. However, once the prize leaves the building CKNW is no longer responsible for it. It is always better to pick up your prize in person.

Prizes cannot be exchanged.
Prizes are as awarded and are non-transferable.

Any questions, feel free to call us (604) 331-2711