The absolute stupidity of United Airlines in bodily dragging a passenger off an overbooked airplane is much less likely to happen in Canada, but more than 400,000 people were dislocated by overbooking last year in the U.S.
In Canada, even before the ugly incident, Transport Minister Marc Garneau has said that bumping passengers will be included in a new passenger bill of rights.
Airlines in Canada must pay up to $800 compensation depending on the length of the delay.
Air Canada says bumping a passenger is rare, and WestJet does not ever intentionally overbook flights.
The Canadian Transportation Agency said they only received 55 complaints last year from overbooked passengers. In 2016, there were almost 18,000 similar complaints in the U.S.
Kind of tells a story, doesn’t it? UAL stock is down five per cent this morning.