A B.C. medical clinic has turned off the cameras and microphones after B.C.’s privacy watchdog found they were recording things they shouldn’t have.
Acting Commissioner Drew McArthur says an audit of the information the clinic was collecting showed too much information was being recorded, without proper disclosure and not for necessarily the right reasons.
He says the unnamed clinic recorded staff, clients and contractors in hallways, entries and exits, and workout rooms – but he says there wasn’t evidence it needed to be collected.
“There’s a larger responsibility on businesses than just going and purchasing video equipment and implementing it.”
BC's Info & Privacy Comm @BCInfoPrivacy has 12 recommendations after an audit of a medical clinic's audio & video surveillance.
— LizaCKNW980 (@lizaCKNW980) December 8, 2016
McArthur says the findings of this audit highlight what is likely happening in other private businesses in the province.
“There’s a whole raft of procedures and policies that you need in place including training and managing of the information so you don’t inadvertently release it.”
He says this is a reminder that just because the technology to record is readily available it doesn’t mean you can use it.
McArthur says if you breach privacy laws you can end up in court.
The OIPC says they did not name the clinic due to the competitive nature of the industry – they didn’t feel it would be fair to name it.
However, if the clinic does not address the recommendations given within three months, they will reveal the clinic’s identity.