Samsung has finally pulled the plug on its problem plagued flagship smartphone, the Galaxy Note7.
The South Korean company issued a statement last night asking retailers to stop all sales and exchanges of the phones over safety issues.
In the mean time, Canadians who have either a Galaxy Note7 or a replacement Galaxy Note7 are being told to power down their device and stop using it.
Samsung says it will announce details on “remedies” for device owners, including a full refund, shortly. Customers can also call 1-800-SAMSUNG for information.
The drastic action comes as Samsung struggles with a deepening crisis over exploding and burning Note7 batteries.
The company first recalled the product back in early September, asking customers to exchange them for a safe, replacement unit.
But while the company said the new units were immune to the problem, there have since been several reports of phones smoking or catching fire.
The ongoing problem has prompted a number of airlines to completely ban the use of the phones on aircraft.