With files from Emily Lazatin
TransLink is backtracking plans to reduce SkyTrain service along the Expo Line to Surrey after receiving customer complaints.
The transport company had planned to realign schedules on October 22 as the system prepares for the introduction of the Evergreen Line to the Tri-Cities.
But now, the transportation authority is rethinking those proposed plans after customers discovered it would result in longer wait times and overcrowding.
Transport critic Nathan Davidowicz says Surrey customers would bear the brunt of the schedule changes the most during rush hour.
“They have to cut down the number of trains going to Surrey. The number of trains that would be going to Surrey under their plans would be only about 13 or 14 trains as oppose to 18 to 20.”
Transportation Blogger Darryl Dela Cruz says he’s relieved they’re reconsidering.
“The initial plan was to increase some of the sizes of train but reduce the frequency, it looks like the frequency will be brought back to the level that it is at today so its very good news for commuters. It means that commuters will be able to retain the reliability and versatility that they expect out of the system.”
In a statement to CKNW, the transit authority says it’s reviewing plans but gave no specific details.
“We heard customer concerns about planned changes to SkyTrain Expo Line frequency as part of the SkyTrain service pattern change taking place on Oct. 22, particularly on the Surrey section of the Expo Line. We’ve reviewed our plans and are making adjustments that will reduce the impact to customers, both during peak and off-peak periods.With higher average train capacity delivering the service, we think overall it will be a net gain for our customers.”