Food shortages, low quality meals, and inadequate nutrition.
Just some complaints made by seniors living at Evergreen Care Unit and Willingdon Creek Village in Powell River.
Doug Grundle lives at Willingdon Creek, he says the meals he gets aren’t at all nutritious.
“Very little food at all. You think you’re paying your money and what you’re getting…it’s hard to say. Some of the people aren’t all together well and they can’t say what they want to say.”
Grundle says there have been numerous times where seniors have been fed tiny portions of food.
“Some of the meals you wouldn’t believe how little there was. A piece of cheese, a four inch bun and fruit in a petri dish.”
Both care facilities operate under Vancouver Coastal Health, which contracts its food services to Sodexo Canada.
Not the first time complaints have been made
Powell River-Sunshine Coast MLA Nicholas Simons calls it troubling, saying he’s received complaints from many living in both care homes of food shortages.
”I was told on many occasions that there were not enough meals for all the residents, and in those situations, liquid meal replacements were provided. And that didn’t just happen once, it happened many times.”
Simons says the health authority needs to re-visit their contract with Sodexo.
“Running out of food, the quality of food almost unpalatable. My main concern is that people should not be getting Boost liquid replacement as meals.”
VCH spokesperson says using Boost was an isolated incident
Meanwhile, Spokesperson for Vancouver Coastal Health Gavin Wilson says the health authority is aware of complaints.
“There was one occasion in July due to a miscommunication among staff when a first meal option was not available then a liquid food supplement was served to six residents.”
Wilson also says VCH has addressed food portion sizes and ‘low quality’ food items with Sodexo.
“What we have seen is that there were not enough of the preferred meal options being made available to residents and they often had to settle for their second choice and we have heard concerns about quality and quantity of food being served.”
He says the food company has increased food production.