A technical glitch is to blame for a mishap last night that saw 911 dispatchers get an unexpected influx of calls.
E-Comm’s Jodie Robertson says between 10pm and midnight, the average number of calls is around 260.
But last night, dispatchers answered just over 500.
Robertson says the spike in unintended calls came from one cell phone provider.
She says people who thought they were calling a friend or family member were instead directed to 911.
“Isolated to Rogers customers only. We were receiving them from across our service area which includes Metro Vancouver and other parts of B.C.”
Spokesperson for Rogers Lisa Rossington says the glitch was caused by an outside vendor while updating a piece of equipment. Rossington says Rogers apologizes to its customers and emergency services for its inconvenience.