TransLink has been under fire recently for accessibility issues, both when it comes to its Compass fare gates, and when it comes to out of service elevators.
Now, Kevin Desmond, the new CEO is responding to the problem.
LISTEN: TransLink CEO calls in with an update on broken elevators
Desmond says he’s aware of the situation with escalators and elevators at several TransLink stations.
And he says the transit authority is in the process of replacing them over the next several years, with some of that equipment as old as the stations themselves.
“In just over the last 6 months on just the Millennium and Expo lines we’ve had something like over 1,300 work orders on the elevators and escalators in the system.”
But Desmond warns it won’t be a quick process – with replacements scheduled to go on until 2022 or 2023.
He says that’s partly because of the scope of the network.
“By way of a number there are a total of, today, 58 elevators and 76 escalators, on just the expo and millennium lines, not counting the Canada line.”
Desmond says TransLink has a “robust” capital plan in the works to get the equipment working- or in several cases replaced completely, but that until then there will be issues for some riders.
“Even during those periods of time, there will be some lack of availability and people will have to work around the construction zone. It does take time to replace elevators and escalators, so fairly impactful so we’ll be staging that program over the next several years.”
A recent FOI request by CKNW found TransLink spent $6.4 million to repair and maintain the escalators and elevators on the Expo and Millennium lines.