The Minister responsible for TransLink says after trial and error, he’s convinced the transit agency has finally got the message to make the fare gates accessible for the disabled.
Peter Fassbender says the deadline is “now” for TransLink to find a long-term solution to the issue of fare gate accessibility for the disabled.
“Every person who wants access to the transit system needs to have unfettered access and the procedures that they put in place to have the gates open, if there isn’t an attendant, or having an attendant there, is the protocol and our expectation is that they meet that.”
Fassbender says TransLink realizes it has challenges and also knows what it has to do to make things right with the disabled community.
Segen, who is wheelchair bound, and relies on public transit to get her to school and other places says it’s not so much the fare gates that bother her, but rather the elevators.
She says they’re either too slow or not working at all.
“The elevator where I live at Joyce is not working. My only option is either follow the SkyTrain line to Patterson, or take a 40 minute long bus ride that is from 29th Avenue, which is not even worth it.”
Debbie is also wheelchair bound and says she’s also had fare gate issues.
“I was with a friend, and she actually got stuck in the gate. The gate closed on her when we were trying to get through because there is not enough time to get through.”
On Wednesday Luke Galvani, also wheelchair bound and unable to lift his arms, told CKNW he was stuck at Burrard Station with all gates closed and no staff to help him.