For people with disabilities, youth in care, and seniors, being unable to access the care and services they need is not only frustrating, but can also sometimes have serious consequences.
But for seniors there is new help online.
Daniel Fontaine, the CEO of the BC Care Providers Association, says he came up with the idea for the MyCareFinder website after hearing from people who found it too difficult to find simple information, like where their local service providers are located.
“I’ve been in this position now for about three and a half years and I am struck by the complexity of the system and by how many people just don’t know how to navigate it, and they just don’t know where to go. It’s housed and kept in a number of different websites and reports.”
Fontaine says the Google Map-powered database not only shows where providers are, but also how many care beds they have available.
“You can look up kind of within the geographic area of your hospital or back in your neighbourhood now where are the empty beds and where is the care closer to home. That was kind of the genesis of MyCareFinder.”
He says the model for MyCareFinder could be easily adapted for other social services providers.
The website’s main feature is an interactive map with an easy to colour-coded navigate map legend.