A 10-point plan from the United Cabbies Association of Edmonton has been created in the hopes it will sway passengers to choose cabs over Uber.
The plan states drivers should not talk politics or religion with passengers.
Spokesperson Jasbir Gill says other suggestions include free gum and water in the car and a red rose for Valentine’s Day.
This list was sent to all members of the cab organization:
- Welcome all customers with a smile.
- Get out of your taxi & open & close the door for customers.
- Keep your car clean inside and outside.
- No talking on the phone when you have customer, if you do have to answer phone: answer in English and very short conversation; that you are busy with a customer will call back.
- Offer gum to customers.
- Try to keep water bottles for customers.
- What about a red rose for customers on Valentine’s Day?
- Drive within speed limits and stay focused.
- No long conversations with customers about politics & religion etc.
- Dress up nicely.
“Those 10 points are already being implemented,” explains Gill. “We are trying to tell the public those Uber drivers are not clean drivers and they are part-time drivers.”
Gill says the focus is on service to bring back customers.
“They are offering a cheaper price but it is not like they are operating nice vehicles, I have seen their cars and they are dirty cars. I have seen their old cars and if there is anything stolen, they don’t have the proper insurance.”
Hope to get customers back
“They are stealing our business and we are frustrated that enforcement is taking a soft-hand to them while closing their eyes… they are stealing more than 30% of the business.”
The association says if Uber drivers do not get proper insurance and registration, cabbies will be blocking traffic with protests again.
Uber becomes legal in Edmonton on March 1.