One women’s group is raising the alarm about the information tracking feature of TransLink’s Compass Card, saying it could be misused by abusive partners in relationships.
“You know the Compass Card with the online access creates a whole other way, quite frankly a very dangerous way, for an abusive partner to maintain power and control in the relationship.”
Angela MacDougall of Battered Women’s Support Services says the group is working with TransLink.
“We’re going to work our way through the process, and I’d like to see changes in the system to ensure that this tracking information is not available in the way that it is right now.”
In an email, TransLink said any information about a card’s usage history must be accessed online with a password and PIN.
MacDougall says a password might not be enough.
“The whole thing around isolation and controlling what women do and where they go involves having access to passwords, to login information, and login credentials.”
TransLink’s emailed response says the cards must be registered in order to view history online, and that ‘customer information is safeguarded using industry-standard security technologies and procedures that adhere to the strict privacy and security requirements of BC’s Freedom of Information and Protection of Privacy Act.’