What’s your favourite hold music? I prefer something upbeat but easy to listen to, like Taylor Swift.
I hate calling a company when I’ve got a problem and getting put on hold, I hate having to explain and re-explain my problem over and over again, I hate the way my ear gets sweaty from being on hold for so long, and in the end I may not even get a satisfactory response. Then by the end not only did you not get what you wanted, you’ve lost those hours of your life, who knows what you could have accomplished!
Service is a new app that takes over the complaining for you. You tell Service what company you were dealing with, explain what the problem is, give them any relevant info they might need, and what your desired outcome is. Then you just get on with your day. Service is free to use for now, and is promoting itself as a neutral third party that is looking to resolve customer problems; it’s good for the customer because the problem gets resolved, and it’s good for the company because Service usually gets involved before the bad online reviews and social media tirades.
Here’s how it works
Look at all that free time you will have now! You can finally read that book, start exercising, learn a new language (or more likely, watch Netflix)