Value Village – the thrift store that boasts that shoppers can find affordable items.
But can they?
The Facebook community right across the country is up in arms over the rising prices at Value Village.
There are stories of rising prices, as well as pictures posted showing items with the original price tag, as well as a Value Village price tag, which is higher.
There’s even a “boycott Value Village page.”
It all seems to have started with a post earlier this week about a used winter jacket that was priced at $199.00.
So, we took to the street to ask customers outside the store on Hastings near Victoria Drive what they think. Many customers said they thought the prices were too high.
“When you go in there and you see the same thing that you buy in a dollar store at two dollars it kinda breaks the spirit of going into a thrift store. For used items it’s kinda outrageous, just plain T-shirts are like ten-dollars, I think they should only be about three to five.”
“I’ve been coming here for a few years now and I’ve watched them, the prices going up higher and higher, they’re equal to Canadian Tire, may as well buy them brand new.”
Value Village head office in Bellevue, Washington responded to our requests for an interview with this statement:
“It is our goal to provide great value and selection for our customers. With regard to the jacket posted on our Facebook page, we’ve been in touch with the shopper who purchased this item to ensure her satisfaction.
It’s important to note that over 95% of the items sold in our Value Village stores are under $10. Each store places up to 10,000 items on their sales floors daily and each piece of merchandise is individually sorted and evaluated based on the condition and quality of the item, and then priced accordingly. However, mistakes can happen. In the event a customer feels we have inadvertently mispriced an item, we encourage them to bring the item to the attention of the store manager so we can quickly address.
As always, we appreciate our loyal shoppers and the feedback our community provides.”