“Absolutely stunned. I come here all the time, I was just going to come by here and buy a DVD for my niece. I can’t believe it. I buy everything here.”
“Very good people, and I hope I get to work with them one day again at a different store or location. Even for a Best Buy, even.”
It’s almost difficult to tell who was more shocked at the sudden closure of Future Shop stores across Canada: shoppers, or employees, who expressed their emotions to Global News.
Nearly 1500 people have lost their jobs across the country in one fell swoop.
Most employees were too distraught to talk after the shock.
CKNW’s Business Analyst Robert Levy says it’s not that surprising.
“Everyone’s going online, people are going to Amazon.com. I mean a very close comparison is what we saw with the Sony stores. Closing 14 stores here in Canada because people were going directly to their website. They didn’t have to go to that brick and mortar store and have that expensive retail presence.”
“For consumers they have a reason to go to Best Buy because they can put their hands on the merchandise that they’re going to purchase. So, when there’s online you always have that risk of you don’t actually see it until you’ve bought it and paid for it.”
Levy adds, Best Buy is doing it right – not only do they have the hands on consumer experience, they follow the consumer trends and price match everything.
While 13 of the 22 locations in the province will convert to Best Buy stores by April 3, nine stores aren’t as lucky.
Among the closures are Vancouver’s West Broadway location, Coquitlam Centre, and Surrey Central City.
In a written release, Best Buy president and CEO Ron Wilson says “Our first priority is to support them through this change. I want to express my appreciation to the employees who are leaving, for their contributions to Best Buy Canada.”
Future Shop was founded in 1982 and was purchased by Best Buy in 2001 for 580-million dollars.
Until now, Best Buy continued to operate Future Shop as a separate division.