Still no joy for social workers and vulnerable British Columbians who depend on a computerized case management system.
Technology Minister Andrew Wilkinson says the Integrated Case Management system was up again overnight, but is again experiencing problems.
“The team of experts that’s been assembled to stabilize it and make sure it continues to run is working on it on an ongoing basis. We’ve had about 1900 people sign on this morning and they’re experiencing some slowdowns so clearly this is still not acceptable, we need to get to the bottom of this, get it fixed.”
Wilkinson says the government hasn’t decided if the consortium of software companies that developed the system will be on the hook for the repairs.
The ICM has been offline for the last week.