UPDATED: Government says social services computer system back online soon

Vancouver, BC, Canada / (CKNW AM) AM980

The provincial government says a computer system that manages social workers’ files and welfare and disability payments is back up and running soon — six days after a glitch shut it down.

Technology Minister Andrew Wilkinson says the $182-million Integrated Case Management system was reset this morning.

BC’s Child and Youth Representative had said she was gravely concerned about a faulty government computer system that’s supposed to help social workers manage their files.

“Every social worker investigating every call, every case, cannot access information about the family. That means a social worker today going out to a home to remove a child will not know whether in that home there are weapons, won’t even know perhaps the last known address of the child, or who will be in the home.”

Comments

  1. “Every social worker investigating every call, every case, cannot access information about the family. That means a social worker today going out to a home to remove a child will not know whether in that home there are weapons, won’t even know perhaps the last known address of the child, or who will be in the home.”

    How would your computer know their address if they moved? It’s not illegal to move and you should not have that info. at your fingertips.

    How would your computer know if there were “weapons”,… Knives and guns are not illegal or required to be registered.

    How would your computer know if they had visitors at the home.

    Fear this woman and what she represents.

    She is self possesed and self righteous.
    It would be very interesting to know the truth about how many kids that are abducted by her office are returned to their families to live peacefully.
    God help the parents that now have her label wrongfully attached and no ability to remove it.

    • To use an old phrase, it is GI-GO.

      But that’s why there is a data base with as much information in the system as possible. Why would anyone think it is appropriate that a social worker enter a home without a “heads up.”

      I do not fear Turpel Lalonde like I would fear you.

      From the sounds of it, you have a history with the Ministry (not the Childrens’ Representative). Direct your whining to the Ministry-not her.

      • Insite – I am sure there are still a few countries left where your thinking is practiced by the governments thereof, but here (and in most Western countries) it is illiegal.
        The gathering of information is wrong and illegal and even police are currently being called on the very matter re: records checks.

        Your trust of the these people is immature and shocking.

        Its very ironic that since this story was written, Turpel-Lalonde’s name has been removed from the text. Despite that she is an employee of we readers, she is afforded the protection of privacy she wishes to deny the public.

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